Common item
Figurine, Dvd, cd, book, fashion item, hobby item and carpart
1. How to order? Ans: tell us three things the name, where to find it/ pictures of the items and your contact number.
2. Do i need to pay deposit? Ans: yes, you need to pay 100% of the cost price + shipment + commission. Click here for more info Ordering items
3. How long do the item will arrive? Ans: ussually it will take 7 days to 21 days after you comfirmed the order and paid the money.
4. How to take the items? Ans: either you post to you or you collect yourself at the showroom cost of posting to you can be found here.
5. How is the Waranty? Ans: unless the seller have waranty for the item, you cannot ask for refund nor replace the items.
Handphone and camera
1. How to order? Ans: tell us three things the brand and model name, specifications of the items ex: color and your contact number. Even for items that is not in the catalog.
2. Do i need to pay deposit? Ans: yes, you need to pay 50% of the cost price.
3. How long do the item will arrive? Ans: ussually it will take 7 days to 21 days after you comfirmed the order and paid the money.
4. How is the Waranty? Ans: unless it have international waranty, take it as the waranty is Japan waranty. If within the waranty, customers have to bear the cost of sending to Japan i will cover the sending back to Singapore.
5. How to take the items? Ans: you need collect yourself at the showroom and do the testing.
6 If item is secondhand what is the waranty? Ans: every electronic items in my shop have my own personal waranty of one week. The waranty is the agreement letter you sign when you collect your items.
7. Is the handphone usable in Singapore? Ans: those unlockable one is useable in Singapore.
8. How about other color? Ans: some color is more expensive than other color so prepare to pay about 20 dollar more for popular color. But for less popular color i will reduce the price, fair right?
Laptops
1. How to order? Ans: tell us three things the brand and model name, specifications of the items ex: color and your contact number. We have lots more laptops than those in the catalog feel free to consult us what kind of laptop suitable for you. Contact Tiffian Office.
2. Do i need to pay deposit? Ans: if the laptops you are looking for is according to me is a sellable laptops, you dont have to put any deposit.
3. How long do the item will arrive? Ans: usually it will take 7 days to 21 days after you comfirmed the order.
4. How is the Waranty? Ans: one week waranty plus lifetime service charge waranty. Click here for more info about service waranty.
5. How to take the items? Ans: you need collect yourself at the showroom and do the testing.
6 If item is secondhand what is the waranty? Ans: every electronic items in my shop have my own personal waranty of one week. The waranty is the agreement letter you sign when you collect your items.
7 What about the OS? Ans: some laptops come with window serial key what you need is the right xp cd version to install them. Our laptops has preloaded window xp just to show that the laptops is working after buying please delete it yourself. We have driver cd for you to reinstall back the drivers. We recommend Ubuntu as it is a free os. We recommend Open office as it is a microsoft office look-liked software.
8. If want to install any other software? Ans: we will help you install and make the laptop as according to your need.
9. How about upgrading? Ans: our upgrading is the one of cheapest in Singapore because we charging you and accessories at cost price. (limited to one upgrade and one accessories)
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